workFile BPM - Business Process Management

The workFile BPM (Business Process Management) module provides an out of the box solutions that lets organisations take control of all of their business processes, bringing together a multitude of content, multiple departments and any number of people. The workFile BPM module is a highly flexible, highly scalable, highly interopable and highly performance driven BPM solution.

workFile BPM raises efficiency, reduces processing cycle times and improves productivity by automating, streamlining and ensuring the right content is deliverd to the right people at the right time.

Some of the business drivers for the workFile BPM module are:

• Streamlining business processes and increasing automation, providing shorter process cycle times
• Optimising operational and resource efficiency
• Enforcing corporate standards and policies
• Empowering the right people with the right content, enabling better decision making
• Reducing the complexity of working collaboratively, integrating processes, data, line of business applications and people

Some of the business benefits of using the workFile BPM module are:

• Streamline business processes and workFlows
• Increase levels of automation and integration
• Provide shorter process cycle times
• Improve service level agreements (SLAs)
• Keep a full audit trail of work
• Monitor business processes, identifying areas of improvement
• Enforce corproate standards, policies and compliance
• Reduce administration and process costs
• Raise process efficiency across the whole enterprise
• Provide better services (customer facing and others)
• Increase work visibility and trends, helping to plan for the future
• Irradicate work duplication

Some of the features of workFile BPM are:

• Define simple one step processes up to multi step, split, cross departmental and cross business processes
• Define multiple processes within larger processes (sub-processes)
• Push work through your business
• Attach the required content ensuring staff have the right content at the right time
• Seamlessly integrate with other line of business applications
• Set complex SLAs for processes, sub processes and even tasks
• Allow external departments, customer and businesses kick off processes
• Automate and complete processes where possible
• Utilise process mile stones, cooling off periods, diary items, await responses, events etc
• Manage and report on your processes
• Knowledge share
• Track work and users through full audit trails
• Model, simulate and test processes before they are implemented
• Design proceses from within Visual Studio (.NET)
• Be alerted to bottle necks
• Identify trends through reports

Find out more...

>> The efficiency requirement

>> The Business Process Solution

>> The workFile BPM Technology